Work Discipline of State Civil Apparatus at the Bureau of Procurement of Goods and Services of the Regional Secretariat of North Sulawesi Province

Merdiane J. Tiolung; Novie R.  Pioh; Very Y.  Londa

Authors

Merdiane J. Tiolung Postgraduate Program, Sam Ratulangi University, Manado
Novie R. Pioh Postgraduate Program, Sam Ratulangi University, Manado
Very Y. Londa Postgraduate Program, Sam Ratulangi University, Manado

Keywords:

Work Discipline, Civil Servants, Performance

Abstract

This study aims to analyze the level of discipline of State Civil Apparatus (ASN) at the Bureau of Procurement of Goods and Services (BPBJ) of the Regional Secretariat of North Sulawesi Province, as a strategic factor in supporting the effectiveness of government administration and public services. ASN discipline is an important indicator of professionalism, integrity, and transparent and accountable bureaucratic performance. This study uses a qualitative descriptive method with data collection techniques through in-depth interviews, direct observation, and documentation of five informants consisting of structural officials and implementing staff. Data analysis was carried out inductively to describe the factual condition of ASN discipline based on Sutrisno's theory (2011) which includes five main indicators, namely compliance with regulations, compliance with superiors, attendance level, punctuality in completing tasks, and willingness to carry out additional work. The results of the study indicate that the level of ASN discipline at BPBJ is still not optimal. Some violations found include non-compliance with dress codes, late arrivals, absences without explanation, and lack of responsibility in completing tasks on time. Furthermore, the implementation of internal oversight has not been accompanied by the application of strict sanctions, thus failing to provide a deterrent effect for civil servants who violate the law. The study's conclusions emphasize the need to strengthen the disciplinary development system through increased individual awareness, leadership role models, and consistent implementation of sanctions to create a professional apparatus with integrity and commitment to supporting bureaucratic reform within the North Sulawesi Provincial Government.

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